What details do you need from me to act as an introducer?
If we are setting up an introducer account for you, please complete this PDF: Introducer questionnaire.
Where are your terms and conditions?
Our terms and conditions can be seen here: Introducer terms and conditions. (Link opens new tab)
How can I calculate my commissions?
We’ve built a stamp duty refund calculator which also shows commissions payable to you. Introducer stamp duty calculator ( link opens a new tab )
How long is the processing time for a case?
Typically, the duration from document collection to HMRC payout is around 5 to 9 weeks.
When will I receive payment for a successful referral?
Payment for a successful referral is made once we receive payment. Thus, the duration from referral to payout might be between 5 and 9 weeks.
Do clients settle their invoices promptly?
Yes, clients generally pay promptly as they have received an unexpected cash windfall that they hadn’t budgeted for.
Is there a possibility of HMRC demanding a refund of stamp duty claims?
There’s a nine-month window from the date of payment. After this period, HMRC will not query a payout unless there’s evidence of fraud. Based on our and industry colleagues’ experience, there’s a 99.25% probability that once paid, the client retains their stamp duty payment.
Are there specific terms and conditions for introducers?
Clients are guaranteed refunds. In the rare event that HMRC demands money back, we will refund all of our fees to the client. Subsequently, we will request you to refund the fees paid by us to you. If unacceptable, we can adjust commissions and assume full responsibility for the client’s refund, considering the probability of a refund is minimal.
Why do you work with introducers instead of solely relying on advertising?
While we do employ advertising and marketing strategies, we predominantly engage with property investors, which is more ‘business to business’ and relies heavily on trusted professional networks, hence the collaboration with introducers.
What type of support is available for introducers?
We adhere to stringent data protection policies and employ advanced security measures to safeguard client information, ensuring confidentiality and compliance with relevant regulations.
Can introducers track the progress of cases they referred?
Yes, introducers have access to a user-friendly dashboard that displays the progression of cases, task checklists, comments, and work requests, facilitating seamless communication and updates.