Stamp duty refunds: Once we have confirmed the validity of your claim and we agree to work together, we will give you free access to our secure client portal. This platform will allow you to easily answer all relevant questions and upload any necessary documents. Some of the information we may need when making a stamp duty refund claim on your behalf.
If you have video footage of the property showing condition issues, we need a copy of that video. This footage would be uploaded to our servers via our secure client portal. A private link to the video is given to HMRC for review. We may also extract still images from the photograph showing the relevant condition issues.